Vendor Management - What Happens Before & After The Contract?

LIVE Webcast

Summary:

Outsourcing allows an institution to offer its customers enhanced services without the various expenses involved in owning the required technology or maintaining the human capital required to deploy and operate it. In many situations, outsourcing offers the institution a cost effective alternative to in-house capabilities. Outsourcing, however, does not reduce the fundamental risks associated with information technology or the business lines that use it.

Financial institutions should have a comprehensive outsourcing risk management process to govern their technology service provider (TSP) relationships. The process should include risk assessment, selection of service providers, contract review, and monitoring of service providers. Outsourced relationships should be subject to the same risk management, security, privacy, and other policies that would be expected if the financial institution were conducting the activities in-house.

The Knowledge Group is producing a LIVE webcast that will explore the issues and concerns surrounding this topic. Register now by clicking the “Register“ button below. Advanced registration is recommended as enrolment is limited for this course.

Course Level: Intermediate
Prerequisite: None
Method Of Presentation: Group-Based-Internet
Developer: The Knowledge Group, LLC
Recommended CLE/CPE Hours: 1.75 - 2.0
Important Note: Your State Bar or Accounting Board will make the final determination with respect to continuing education credit. If you are applying for CLE credit in Texas you must register 20 days before the event date or you will not be able to obtain CLE credit.
Advance Preparation: Print and review course materials
Course Code:103989

Featured Speakers for Vendor Management - What Happens Before & After The Contract? LIVE Webcast:

Foley & Lardner LLP

Matthew A. Karlyn
Senior Counsel

Mayer Brown

Rebecca S. Eisner
Partner

Susan Orr Consulting

Susan Orr
Founder

BITS

William H. Henley, Jr.
Senior Vice President, Regulation

Event Talking Points:

SEGMENT 1:

Matthew A. Karlyn, Senior Counsel,
Foley & Lardner LLP

- Key contract provisions for Supplier Relationship Management (e.g., Benchmarking, Audit Rights, modification of service levels, governance structure, improvements, price adjustments, etc.)
- Managing transition -- what to do before you sign to ensure a smooth transition after you sign
- Renewals -- when is it a good time to renegotiate the deal?
- Dispute resolution -- how to get through a dispute with a vendor without killing the deal or the relationship.

SEGMENT 2:

Rebecca S. Eisner, Partner,
Mayer Brown

- Privacy and Security Compliance – Managing privacy and security compliance through the right    contractual provisions.
- Cloud Computing – What promises and challenges does this service hold for financial institutions?    How do you manage a cloud computing vendor?
- Globalization – How offshoring changes the vendor management process – managing the risks    and maximizing the benefits of sourcing offshore.

SEGMENT 3:

Susan Orr, Founder,
Susan Orr Consulting

- The vendor risk assessment: what is it, how do I do it, who's responsible
- Ongoing oversight and monitoring of the vendor relationship

SEGMENT 4:

William H. Henley, Jr., Senior Vice President, Regulation,
BITS


- Risk Assessment and requirements
  a. Assess risk from outsourcing
  b. Develop risk-based written requirements
- Vendor selection
  a. Request for Proposal (RFP) – The primary tool for soliciting vendors.
  b. Due diligence – Know your vendor

Who Should Attend?

    - Senior Vendor Managers
    - Senior Vice Presidents
    - Business Development Directors/Managers
    - Marketing Director/Managers
    - Chief Executive Officers
    - Chief Marketing Officers
    - Chief Operating Officers
    - Presidents
    - Project Managers

Why Attend?

This is a must-attend event for anyone interested in Vendor Management
    - New guidance explained by the most qualified key leaders & experts
    - Hear directly from key regulators & thought leaders
    - Interact directly with panel during Q&A

Registration Information:

Vendor Management - What Happens Before & After The Contract?
LIVE Webcast


Friday, November 02, 2010
12:00pm to 2:00pm (ET)